What activities does Jain Miller Consulting handle during an implementation or assessment?

Jain Miller Consulting leads technical architecture, integrations, Data Cloud identity resolution, custom logic/SOQL/SQL engineering, and Agentforce governance guardrails. We manage direct hands-on configuration, system testing, and deployment execution.

What responsibilities and access must the client team provide?

Clients provide administrative platform access, business requirement validation, domain-specific data governance guidelines, and access to internal technical stakeholders for sign-off.

How are configuration, code, and deployment handed off?

Every engagement includes a formal RACI transfer session, complete technical system documentation, repository handoffs, and direct admin/engineering walkthroughs to ensure operational independence.

What documentation or training materials are included in deliverables?

Deliverables include comprehensive system pathology reports, solution blueprints, data dictionary maps, and tailored admin runbooks designed for long-term platform maintenance.

What post-launch support options are available?

We offer flexible post-launch support structures, including targeted post-cutover hypercare windows, ongoing advisory retainer models, and periodic architectural health reviews.

Services & SKUs

Scoped Engagements, Not Guesswork

Every engagement is packaged as a defined SKU with clear deliverables — assessments, implementation packages, and specialized technical services across Data Cloud, Marketing Cloud, AI orchestration, and enterprise architecture advisory.

Data Cloud & Architecture Services

DC-READINESS

Data Cloud Readiness & Governance Assessment

Fixed-Fee Assessment

A comprehensive evaluation of enterprise data infrastructure prior to Data Cloud ingestion. Includes mapping existing source systems, reviewing data hygiene, identifying identity resolution bottlenecks, and defining data governance frameworks.

Deliverables

Data lineage blueprint
Identity resolution strategy document
Technical readiness scorecard

Request Scope for DC-READINESS

DC-CORE-IMPL

Data Cloud Core Implementation Architecture

Implementation Package

End-to-end architecture and deployment of Salesforce Data Cloud. Covers data stream configuration, data model mapping (DMO/DMS) adhering to standard cloud schemas, identity resolution rule design, and initial calculated insights creation.

Deliverables

Production-ready Data Cloud instance
Mapped data streams
Verified identity resolution rules
3 production calculated insights

Request Scope for DC-CORE-IMPL

DC-ADV-ENG

Advanced Data Cloud Optimization & Activation

Technical Deep-Dive

For organizations with existing deployments looking to maximize ROI. Focuses on complex streaming data transformations, custom data spaces configuration, real-time programmatic activations, and external data lake integrations (e.g., Snowflake, BigQuery zero-copy architecture).

Deliverables

Optimized data graph structures
Live activation pipelines
Performance-tuned SQL transformations

Request Scope for DC-ADV-ENG

Marketing Cloud Engagement (MCE) Services

MCE-HEALTH-CHECK

Marketing Cloud System Pathology & Assessment

Diagnostic Assessment

A deep-dive diagnostic assessment of existing Marketing Cloud Engagement accounts. Evaluates data extensions architecture, contact counts optimization, Journey Builder health, delivery metrics, and custom SSJS/AMPScript efficiency.

Deliverables

System pathology report detailing technical debt
Contact count reduction roadmap
Performance bottleneck identification

Request Scope for MCE-HEALTH-CHECK

MCE-ENG-CORE

Engagement Engine Foundational Setup

Implementation Package

Comprehensive configuration of Marketing Cloud Engagement. Includes Multi-Org architecture configuration, custom Preference Center design, SAP (Sender Authentication Package) setup, IP warming strategy, and core transactional/marketing journey templates.

Deliverables

Fully authenticated business units
Warm IP address tracking
3 production-ready automated journeys

Request Scope for MCE-ENG-CORE

MCE-DEV-SQL

Custom MCE Data Engineering & SSJS Solutions

Specialized Technical Service

Advanced development targeting complex personalization and automation workflows inside MCE. Focuses on writing high-performance SQL query activities for audience segmentation, custom AMPScript/SSJS for dynamic content, and WSProxy scripts for API orchestration.

Deliverables

Custom script library
Optimized SQL automation workflows
Technical documentation

Request Scope for MCE-DEV-SQL

AI & Agentic Orchestration Services

AI-AGENT-STRAT

Autonomous Agent & Agentforce Blueprint

Strategic Advisory

A practical, skeptic-minded evaluation of enterprise AI capabilities. Defines high-value use cases for autonomous agent orchestration, maps data prerequisites within Data Cloud, and architectures multi-agent interoperability frameworks.

Deliverables

Agentic AI capability matrix
Prompt engineering guardrails
Implementation roadmap for autonomous execution

Request Scope for AI-AGENT-STRAT

AI-AGENT-DEPLOY

Agentforce & Atlas Engine Implementation

Technical Implementation

Building, testing, and deploying autonomous agents leveraging the Atlas reasoning engine. Focuses on configuring trusted actions, grounding agents with verified Data Cloud segments, and establishing cross-channel execution guardrails.

Deliverables

Configured production/sandbox agent profiles
Verified action libraries
Grounding data validation logs

Request Scope for AI-AGENT-DEPLOY

Technical Advisory & Custom Engineering

ADVIS-FRACTIONAL

Fractional Enterprise Architecture Support

Retained Advisory (Monthly)

Retained technical advisory providing system-agnostic platform architecture, integration validation, and platform roadmap governance. Serves as a pragmatic, external sounding board for enterprise MarTech investments.

Deliverables

Dedicated architecture review sessions
Ongoing technical advisory
Monthly roadmap validation reports

Request Scope for ADVIS-FRACTIONAL

DEV-MCP-INTEG

Model Context Protocol (MCP) Custom Integration

Custom Engineering Project

Engineering custom MCP servers to securely bridge external LLMs and autonomous agents with native platform APIs. Enables secure backend orchestration and programmatic data retrieval without vendor lock-in.

Deliverables

Production-grade, secure MCP server deployment
Code repository access
API endpoint documentation

Request Scope for DEV-MCP-INTEG

Delivery Support

Delivery Support FAQ

How we work alongside your team — from kickoff through handoff and post-launch support.